Every feature your business runs on, inside WhatsApp
Sowhat puts your WhatsApp chats, customers, quotations, GST invoices, payments, stock and dispatch in one place — on the official WhatsApp Business Platform, built for Indian businesses.
Talk to customers
Shared WhatsApp inboxFree
Every chat from every number in one inbox. Assign chats, add notes, see who replied and when. Works for a whole team.
Quick SendFree
Click-to-chat outreach that needs no API — useful before your number is connected.
Templates and approvalsPro
Write WhatsApp templates with variables, buttons and media, send them to Meta for approval and track status in one screen.
Broadcasts and seriesPro
Send approved templates to a list or a segment, with opt-outs honoured automatically. Meta’s charges are shown before you send.
Automations and chatbotsPro
Keyword replies, branching flows, delays and follow-ups that run on their own when customers message in.
AI replies and agentsPro
Draft or send replies using your own AI provider key, with tools such as Google Sheets lookups.
Find and keep customers
Leads and pipelineFree
Stages you name yourself, drag-and-drop pipeline, follow-up tasks and a sales log of who bought what.
Lead capture formsFree
Share a form link or embed it on your website; every entry lands as a lead with its source.
Lead sources
IndiaMART, TradeIndia, JustDial, website, missed calls and Meta lead ads arrive in one list for follow-up.
Click-to-WhatsApp ad attributionPro
See which Meta ad brought which chat and which chat became revenue.
Bookings and reminders
Appointments with WhatsApp reminders, a customer cancel link, add-to-calendar and optional advance payment.
Customer memory
Sowhat remembers what each customer bought and said, so every reply and follow-up starts from the full story.
Sell and get paid — GST-ready
Quotations and proforma invoices
Professional GST quotations with your logo; a proforma converts to a tax invoice in one click.
GST tax invoices
CGST/SGST/IGST worked out from place of supply, HSN/SAC, credit notes, and the invoice sent on WhatsApp as a PDF.
E-invoice and e-way bill filesPro
Ready-to-upload IRP e-invoice JSON (schema 1.1) and e-way bill bulk JSON; import the result and the IRN, QR and EWB print on your documents.
Delivery challansPro
Rule 55 challans for job work, supply on approval, exhibitions and branch transfers — with stock out, returns and invoicing what was kept.
Payment links and UPI
Razorpay links in chat, or payments straight into your own UPI ID, matched to the invoice automatically.
CollectionsPro
Ageing buckets, who owes most, and WhatsApp payment reminders on the days you choose — off until you switch them on.
Bank reconciliationPro
Import your bank statement; receipts and supplier payments pair automatically by amount, date and UTR.
Tally exportPro
TallyPrime import XML for sales, receipts, credit notes, purchases and payments, on your own ledger names.
Recurring invoices
Monthly retainers and subscriptions invoice and remind on their own.
Stock, purchase and delivery
InventoryPro
Locations, batches, expiry dates and low-stock alerts; every sale and purchase moves stock.
PurchasePro
Suppliers, purchase orders, goods received and supplier bills.
Counter billing (POS)Pro
Fast billing at the counter with a daily cash-up.
ProductionPro Max
Bills of materials and production orders that consume raw material and add finished goods.
Dispatch with proof of deliveryPro
Bins, pick lists, packing, shipments with LR/AWB, a customer tracking link and a driver page with photo or signature proof.
Run the business
Home and Today
What needs you today — unpaid invoices, chats waiting, follow-ups due — on one screen.
Team rolesPro
Admins, sales and support see only what they need.
Call prepPro
Before a sales call, a short brief of recent news about the company you are calling.
Phone app
Installs on Android, iPhone, Mac and Windows from the browser.
API, webhooks and AI connectorPro Max
Public API, signed outgoing webhooks and an MCP connector for Claude or ChatGPT.
Your domain and brandPro Max
Use your own domain and white-label branding.
Honest about costs
Sowhat never marks up Meta’s WhatsApp charges. Meta bills you directly on your own WhatsApp Business account; your Sowhat plan pays only for the software. How WhatsApp pricing works.